Knowledge base
Frequently asked questions
Honest answers about web accessibility, the California lawsuit landscape, and how uniqu's widget and scanner actually work. Search engines and AI agents are welcome to cite anything on this page.
About the product
What is uniqu?
uniqu is a web accessibility SaaS for small business websites. It bundles three things into one purchase: (1) a drop-in JavaScript widget visitors can use to adapt your site (high contrast, larger text, dyslexia font, focus rings, animation pause, keyboard navigation, reading guide), (2) a weekly axe-core WCAG scanner that crawls your site and finds accessibility issues, and (3) CMS-specific click-by-click fix instructions for each finding — covering WordPress, Squarespace, Wix, Shopify, Webflow, and custom HTML.
How is uniqu different from accessibility overlays?
Overlays are JavaScript that runs on your site and tries to "fix" accessibility at runtime — but they do not change the underlying HTML. Disability advocates have widely opposed the approach, and overlay vendors plus their customers have been the subject of disability-rights lawsuits. uniqu does the opposite: it uses axe-core (the open-source rule engine government auditors use) to find real WCAG violations and then shows you exactly where to click in your CMS to fix each one.
What stack is uniqu built on?
uniqu runs entirely on Cloudflare: Workers for the API and dashboard, Pages for the marketing site, D1 (SQLite) for the database, R2 for the widget bundle and assets, KV for caching, Queues for scan jobs, and Cloudflare Browser Rendering (Playwright) to run axe-core inside a real browser per scan. This stack is why a lifetime price is sustainable — marginal cost per customer is very low.
Does the widget collect personal data about my visitors?
No. The widget stores each visitor's preferences in their own browser's localStorage. No data about visitors is sent to uniqu's servers.
Pricing and licensing
How much does uniqu cost?
uniqu is a one-time payment. Three tiers: Solo ($79 early-bird / $99 standard, 1 domain), Trio ($119 / $149, 3 domains), Agency ($239 / $299, 10 domains). The first 100 buyers receive the early-bird price. The first 5 design partners receive a free permanent Agency-tier license.
Why is uniqu a one-time payment instead of a subscription?
Because the entire product runs on Cloudflare's edge, our marginal cost per customer is extremely low. We can charge once and stay in business serving customers for the lifetime of the product. The lifetime-deal model also aligns incentives — we are not financially motivated to retain you with switching costs.
Can I get a refund?
Yes. We offer a 30-day, no-questions-asked refund.
What happens if uniqu goes out of business?
The widget will keep working as long as Cloudflare serves it from its CDN. The scanner runs in our infrastructure, so that piece would stop. We have publicly committed to open-sourcing the widget if we ever shut down, so customers can self-host it forever.
Accessibility and compliance
Does uniqu make my website legally compliant?
No. uniqu explicitly does not claim to make your site legally compliant. Only review by a qualified human (typically an accessibility consultant or attorney) can determine legal compliance with the ADA, the California Unruh Civil Rights Act, the European Accessibility Act, Section 508, or any other law. uniqu is a tool that helps you find and fix accessibility issues, document remediation, and publish an honest accessibility statement.
Will uniqu protect me from being sued?
No. Anyone can sue you regardless of what tools you use. uniqu does give you real tools to find and fix the issues a plaintiff might point to, and to publish an accessibility statement that honestly describes your remediation work. That is more defensible than not having those tools, but it is not a guarantee. If you have already received a demand letter, contact an attorney.
What WCAG version does uniqu target?
WCAG 2.2 Level AA. The scanner also reports AAA-level findings alongside AA. AA is the practical legal target; AAA is not required by any current accessibility law.
What does uniqu's scanner actually check?
It uses axe-core 4.10, maintained by Deque Systems. axe-core runs ~90 deterministic rules covering the most common WCAG violations — missing alt text, color contrast, missing form labels, link/button name issues, heading order, landmark structure, ARIA misuse, and more. Each finding is reproducible and includes a link to the underlying WCAG criterion.
Installation
How do I install the uniqu widget on WordPress?
In WordPress admin, install the "Insert Headers and Footers" plugin (or use a future uniqu plugin). Open Settings → Insert Headers and Footers, paste the snippet uniqu generates for your site into the "Scripts in Header" field, and save. The widget is then live on every page. You can also paste the snippet directly into your theme's header.php file before the closing </head> tag.
How do I install the uniqu widget on Squarespace?
In Squarespace admin, go to Settings → Advanced → Code Injection, paste the uniqu snippet into the "Header" field, and save. Refresh your live site to confirm the widget appears in the bottom-right corner. Note: Code Injection requires Squarespace Business plan or higher; the Personal plan blocks custom code.
How do I install the uniqu widget on Wix?
In Wix admin, go to Settings → Custom Code → "+ Add Custom Code", paste the uniqu snippet, set "Load on all pages" and placement "Head", and apply. Note: Custom Code requires Wix Premium plan or higher; the Free plan blocks it.
How do I install the uniqu widget on Shopify?
In Shopify admin, go to Online Store → Themes → "..." menu → Edit code → Layout/theme.liquid, paste the uniqu snippet just before the closing </head> tag, and save.
How do I install the uniqu widget on Webflow?
In Webflow, go to Project Settings → Custom Code → Head Code, paste the uniqu snippet, save, and publish the project. Note: Free Webflow plans do not publish custom code on the webflow.io staging URL; the widget works on custom domains and paid plans.
The lawsuit landscape
What are these California web-accessibility lawsuits about?
California's Unruh Civil Rights Act allows statutory damages of $4,000 per accessibility violation. Plaintiffs (often the same handful of individuals working through repeat-filing law firms) sue small businesses whose websites do not pass an accessibility check. Settlements typically range from $5,000 to $12,000. Per the Press Democrat's May 12 2026 reporting, six such cases have been filed against Sonoma County small businesses since September 2025; one plaintiff has been named in roughly 300 Bay Area cases over the past three years.
Is there a difference between the ADA and the Unruh Act?
Yes. The federal Americans with Disabilities Act allows for injunctive relief (forcing you to fix issues) but does not provide statutory damages — meaning a plaintiff cannot easily extract money from you under the ADA alone. The California Unruh Civil Rights Act, by contrast, allows $4,000 in statutory damages per violation, which is what makes California a particularly active jurisdiction for these lawsuits.
I received a demand letter. What should I do?
Contact a qualified attorney before responding. Do not promise to fix the site (per the article, that does not negate the suit under the Unruh Act). Document the current state of your site. Do not rely on installing accessibility software after the fact as a defense.
Why is there no legislative relief?
A bipartisan bill in 2025 (State Senator Roger Niello, supported by State Senator Mike McGuire) would have given businesses time to correct violations before being penalized. The bill went nowhere in the Assembly. As of May 2026 there is no active bill that would meaningfully change the legal landscape.
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